Information

Have a question you can’t find the answer to? We’ve got you covered with festival information and answers to frequently asked questions.

Festival Information

  1. Festival Dates and Hours
  2. Festival Map
  3. Allowed & Prohibited Items
  4. Security & Entry
  5. Are Firearms Allowed?
  6. Is there a Minimum Age Requirement?
  7. Exit & Re-entry
  8. Lost & Found
  9. Safety & Medical
  10. Are Children Allowed at the Festival?
  11. How Do I Become A Vendor At The Festival?
  12. How Do I Become A Food Vendor At The Festival?
  13. Contact The Festival
  14. Legal & Privacy Information
  1. Festival Dates and Hours

    Shaky Beats will be held May 5-7, 2017. Doors open at 3:00 PM on Friday, 2PM on Saturday and 1:30 PM on Sunday.The festival ends at 11 PM on Friday and Saturday and 10 PM on Sunday.

  2. Festival Map
  3. Allowed & Prohibited Items

    Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.

    The following items are ALLOWED:

    • Backpacks (Standard school sized. No frames or camping gear)
    • Binoculars
    • Blankets, Sheets, Towels
    • Totems – as long as they are not metal
    • Cameras – only nonprofessional photos and video cameras will be allowed, and must be without equipment attachments such as selfie sticks, tripods, and monopods
    • Empty CamelBak water bottles and hydration packs, and plastic or aluminum water bottles
    • Water – you may bring two factory sealed bottles of water and refill them throughout the day at our free water filling stations (up to 1 liter each)

    The following items are PROHIBITED:

    • Aerosol containers, including sunscreen and personal beauty products
    • Any and all professional audio recording equipment
    • Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
    • Any and all professional video equipment. No video recording will be allowed
    • Drones or any other remote flying device
    • Coolers of any kind. (Exceptions may be made for medical use)
    • Framed backpacks
    • Hammocks
    • Glass and metal containers of any kind
    • Illegal and Illicit substances of any kind
    • Outside food or beverage (including alcohol) of any kind, except 2 factory sealed bottles of water (up to 1 liter each)
    • Umbrellas
    • Pets (except service animals)
    • Professional radios or walkie-talkies
    • Selfie sticks
    • Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles
    • Tents, canopies, or shade structures of any kind
    • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
    • Weapons or explosives of any kind
    • Fireworks
    • Large chains or spiked jewelry
    • Bicycles inside festival grounds (free parking is available near festival entrance)
    • Carts of any kind (including Red Wagons)
    • Chairs of any kind

    *SUBJECT TO CHANGE

  4. Security & Entry
    Every attendee (including media) will be searched prior to entry. By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, a full pat-down, having all of your items examined, and possibly removing your shoes. Police officers work both inside and outside our events. All narcotics laws are strictly enforced. We reserve the right to refuse entry to anyone.
  5. Are Firearms Allowed?
    No, firearms are not allowed at this event.
  6. Is there a Minimum Age Requirement?

    Yes. To attend this festival you must be 18 years of age or older. VIP is 21+ only.

  7. Exit & Re-entry

    All ticketholders are allowed to enter and exit the festival as needed up to 3 times per day. You must be scanned upon exit at the gate in order to re-enter that same day.

  8. Lost & Found

    If you lost an item at the festival, please email info@shakybeatsfestival.com and we will do our best to help get it back to you.

  9. Safety & Medical

    We make every effort to create a safe and secure environment on the Festival grounds. On-site security and emergency medical staff will be available on site. If you need any assistance, go to the medical tent, or look for a police officer or Festival staff member.

  10. Are Children Allowed at the Festival?

    No. To attend this festival you must be 18 years of age or older. VIP is 21+ only.

  11. How Do I Become A Vendor At The Festival?

    Vendor applications for 2017 are now closed. Those who have been selected have been notified. Stay tuned for 2018 info.

  12. How Do I Become A Food Vendor At The Festival?

    Food vendor applications for 2017 are now close. Those who have been selected have been notified. Stay tuned for 2018 info.

  13. Contact The Festival

    General information and questions:

    Inquiries regarding purchased tickets and wristbands:

    Questions regarding our ADA and Accessibility program:

    Become a Shaky Beats Festival Sponsor

    Press & Editorials Inquiries

    Marketing & Media Partnerships

    Shaky Beats Festival and Front Gate Tickets are ready before, after, and during the festival to answer any of questions or concerns you might have. Please have patience- we receive a large number of emails each day and will answer questions in the order in which they are received.

  14. Legal & Privacy Information
    You can find that info at our Legal & Privacy Page or our Terms & Conditions Page.

Getting To The Fest

  1. Festival Location
  2. Booking A Hotel
  3. Is Camping Allowed?
  4. Buses to the Fest
  5. Public Transportation
  6. Parking
  1. Festival Location
  2. Booking A Hotel

    Get the best rates in town, book your hotel here.

  3. Is Camping Allowed?
    No, there is no camping at the fest. However, we do have some great deals with hotels around the park.
  4. Buses to the Fest
    For your convenience, we are offering a bus service from several locations around the venue. Find out more here.
  5. Public Transportation

    We encourage fest-goers to use public transit! Getting to the festival is easy when using MARTA. Simply take the West Line to the Philips Arena/Dome/GWCC Station (W-1), or take the North Line to Peachtree Center (N-1), and follow the signs to Centennial Olympic Park.

    The Atlanta Streetcar is another great way to get around Downtown during your visit. The ATL Streetcar mobile app can be downloaded quickly and easily in the Apple Store or Google Play, making it easy for riders to buy and use tickets instantly. For more information, visit TheAtlantaStreetcar.com.

    Festival goers staying in the downtown area can board the Streetcar at one of the 12 stops along the route to get to the fest, hotels and other local attractions.

  6. Parking

    From the Airport and the South: Take I-75/85 North to the Andrew Young International Boulevard exit (Exit 248C). Turn left onto Andrew Young International Boulevard. Turn left onto Centennial Olympic Park Drive. Cross Marietta Street and go past CNN Center and the Philips Arena. Turn right onto Andrew Young Intl, once you make that left the Deck will be on the Right

    From the North: Take I-75/85 South to Williams Street (Exit 249C). Turn right onto Baker Street. At first traffic light turn left onto Centennial Olympic Park Drive. Follow Centennial Olympic Park Drive until you cross Marietta Street and go past CNN Center and the Philips Arena. Turn right onto Andrew Young Intl, once you make that right the Deck will be on the right

    From the West: Take I-20 East to Spring Street (Exit 56B). Turn left onto Spring Street and then left on to Mitchell Street. After the first light you’ll make a right on Mangum Street. Parking in the GWCC Red Parking Deck will be on the right prior to the security gates at the bottom of the hill.

    From the East: Take I-20 West to Spring Street (Exit 56B). Turn right onto Spring Street and then left on to Mitchell Street. After the first light you’ll make a right on Mangum Street. Parking in the GWCC Red Parking Deck will be on the right prior to the security gates at the bottom of the hill.

Before Buying Tickets

  1. Shaky Beats Ticket Types Available
  2. Craigslist, StubHub & Scalping
  3. Ticket Protection
  4. Legal Information
  1. Shaky Beats Ticket Types Available

    3-Day General Admission Ticket – Enjoy all three days of Shaky Beats
    Single Day General Admission Ticket – Enjoy the specific day for which you buy a ticket
    VIP Ticket – All the access of a General Admission Ticket with additional perks

    Purchase your Ticket on our Tickets page for more information.

    Must be 18+ to attend the festival
  2. Craigslist, StubHub & Scalping

    While Craigslist, eBay, StubHub, VividSeats or any broker site may appear to save you cash and allow access to the festival, many of these are either already used or are counterfeits.

    If you want 100% confidence in your ticket purchase, you should only purchase your tickets on our Tickets page or frontgatetickets.com to purchase your tickets every single time. Also, in the event of a festival cancelation, your tickets will only be refunded when purchased through our Tickets page or frontgatetickets.com.

    Often times people will try to sell their wristbands to others if they cannot attend a certain day. Unfortunately, the removing of a wristband automatically voids it. Security will check every wristband to assure it has not been removed and replaced. In doing so, you will be escorted directly from the festival grounds.

  3. Ticket Protection

    We offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please contact Front Gate Tickets or call (888) 512-SHOW.

  4. Legal Information

    Shaky Beats Music Festival is a rain or shine event.

    Ticket is for Shaky Beats Music Festival, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.

    “Management” means C3 Presents, LLC, and its affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket for a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.

After Buying Tickets

  1. Wristband Shipment Info
  2. Box Office Location and Hours
  3. Wristband Registration
  4. How Do I Upgrade to a VIP Ticket?
  5. Questions About An Order Already Placed
  1. Wristband Shipment Info

    Wristbands will ship 2-4 weeks prior to the festival.

    If you have not received your wristband(s) 72 hours prior the start of the festival, please contact our ticket provider, Front Gate Tickets or call 888.512.SHOW (7469).

  2. Box Office Location and Hours

    The Box Office is located at the Park directly across the street from the intersection of Walton St. NW / Centennial Olympic Park Dr NW. Hours are Wed & Thurs 1 PM – 8 PM & Fri-Sun 9 AM -10 PM.

  3. Wristband Registration

    After you receive your wristband, you can register it here here.

  4. How Do I Upgrade to a VIP Ticket?

    To upgrade to VIP, please visit the Tickets Page to see the details and make your purchase.

  5. Questions About An Order Already Placed

    If you’ve already purchased tickets and need to change your shipping address, want to know the status of your order, look up your order history, or have a general question about your order, please contact our official ticket provider Front Gate Tickets or call (888) 512-SHOW.

Wristband Info

  1. Official Wristband Policy
  2. Lost or Stolen Wristband
  3. Removing Your Wristband
  1. Official Wristband Policy
    • All wristbands will be mailed. No hard tickets or Print Pass option will be available.
    • All sales are FINAL – no refunds and no exchanges.
    • Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
    • Wristbands MUST be worn for entry into the Festival.
    • Wristbands MUST be worn securely on wrist and cannot be slipped on and off.
    • Wristbands must be scanned upon exit at the gate in order to re-enter that same day.
    • Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE and NON-REPLACEABLE.
    • Do NOT remove, stretch or tamper with your wristband in any way or you will not be allowed entry.
    • Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
    • If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
    • All Passholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.
    • The festival takes place rain or shine.
    • THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.
  2. Lost or Stolen Wristband

    If your wristband has been lost or stolen, please contact our ticket provider, Front Gate Tickets or call 888.512.SHOW (7469) in advance of the festival.

  3. Removing Your Wristband

    Once the festival concludes and you’re ready to remove your wristband, safely cut at the end where the cloth strap is sewn onto the clasp, so it will pull through easily without damaging the strap, the clasp, or your fingers!

    Remember to keep your wristband on during the event days. Do not remove your wristband until you plan to leave the festival for the final time.

    For questions on how to care for or appropriately wear/remove your wristband, please visit Will Call or Ticket Help tent near any entrance at the festival.

MyFest

  1. What Is MyFest?
  2. What Is the Difference Between "E-List" And "MyFest"?
  3. What Happens If I Don't Create A MyFest Account?
  4. How Do I Sign In To MyFest?
  5. What Can I "Add" To MyFest?
  6. What Is The Music Player?
  7. Additional Questions About MyFest
  1. What Is MyFest?

    Creating a MyFest account today gives you access to the festival all at your fingertips. Once the festival schedule is available, you can prepare the festival by creating a customized schedule based on the artists you want to see, and share with your friends so you can plan beforehand together.

  2. What Is the Difference Between "E-List" And "MyFest"?

    MyFest is how you customize your entire Shaky Beats Festival experience from which artists you want to see, and when you’re going to see them. Anything you add will be added to your customized MyFest on shakybeatsfestival.com.

  3. What Happens If I Don't Create A MyFest Account?

    Basically, you can continue to use the entire site, listen to the music player, learn about bands, see when they are playing, participate in contests and all that jazz without ever interacting with MyFest. But you’d be missing out (and who wants to do that?). Signing up for MyFest lets you customize and compare your ideal festival weekend and keeps you up-to-date with what’s happening during the weekend. Signing up for MyFest does not sign you up for our e-mail list.

    And no, signing up for MyFest doesn’t mean we’ll bug you with unwanted updates. You’re in control and you can customize as much as you want to.

  4. How Do I Sign In To MyFest?

    You can access MyFest by clicking on the horizontal bar at the top of the page. Simply click on the “MyFest” button. For first time users, you’ll be instructed to create an account.

    The MyFest bar lives on every page and will keep you signed in once you log in. So you can go explore artists and craft your schedule, and always have access to your MyFest from every page.

  5. What Can I "Add" To MyFest?

    Anything that has a “+” or “+ ADD” button. This can include, but not limited to:

    • Bands on the Lineup Page
    • Individual Artist Pages
    • Set Times from the Schedule Page

    Keep an eye out for the “+” or “+ ADD” and make sure to click that button. Once you add something to MyFest, you will see the green bar on the left light up. This means your time has successfully been added to your MyFest so that you can stay updated with special notifications.

    You can always remove something from MyFest as quickly as you can add it. Just look out for the “-“ or “- REMOVE” button.

  6. What Is The Music Player?

    The music player is a collection of Soundcloud tracks from artists appearing at Shaky Knees Festival. It will stream continuously as you navigate throughout different pages of the website. You can activate the player without being signed into MyFest, either by clicking the play button on the bottom of the page, on the Lineup or Schedule Page or any Band’s Page.

    Want to see the whole playlist and explore new artists? Click the up arrow button on the left side of the music player bar to see the whole list.

    We chose Soundcloud to source all music tracks so that the artists could decide what music they wanted to share and so you wouldn’t have to create any other accounts to listen to it. As more artists add tracks to Soundcloud, we’ll add them to shakykneesfestival.com.

  7. Additional Questions About MyFest

    Contact us at info@shakybeatsfestival.com for any questions not answered here and we’ll help you out! Please be patient – we receive many emails and will answer them in the order received.

Sponsors

  1. How Do I Become A Sponsor?
  1. How Do I Become A Sponsor?
    Interested in contributing to the fan experience at this year’s festival through sponsorship? Please contact Anne McElroy with inquiries.

Be A Part Of The Fest

  1. Join The Shaky Beats Squad
  2. How Do I Become A Vendor At The Festival?
  3. How Do I Become A Food Vendor At The Festival?
  1. Join The Shaky Beats Squad
    Join the Shaky Beats Squad, sell 5 tickets and earn yourself a free ticket! Find out more about the program here.
  2. How Do I Become A Vendor At The Festival?

    Vendor applications for 2017 are now closed. Those who have been selected have been notified. Stay tuned for 2018 info.

  3. How Do I Become A Food Vendor At The Festival?

    Food vendor applications for 2017 are now close. Those who have been selected have been notified. Stay tuned for 2018 info.

ADA Access And Accommodations

  1. ADA Parking
  2. ADA Festival Entrance
  3. Shaky Beats Access Center
  4. ADA Wristband Program
  5. Patrons with Mobility Limitations
  6. Special Dietary Needs
  7. Service Animals at Festival
  8. Still Have Questions About Our ADA Access & Accommodations
  1. ADA Parking
    • Parking is not available on the festival grounds. ADA parking is available in the GWCC parking decks.
    • We encourage fest-goers to use public transit! Getting to the festival is easy when using MARTA which is ADA accessible. Simply take the West Line to the Philips Arena/Dome/GWCC Station (W-1), or take the North Line to Peachtree Center (N-1), and follow the signs to Centennial Olympic Park.
  2. ADA Festival Entrance
    There are special designated lanes at the festival entrances for patrons with disabilities. Look for the wheelchair signs above the entrance lanes or ask a staff member to direct you to the lanes.
  3. Shaky Beats Access Center
    • Our Access Center services include, but not limited to:
    • ○ Answers to questions specific to the Access Program
      ○ Information relevant to our patrons with disabilities
      ○ Programming information in large print and Braille for reference
      ○ Power outlet for recharging power mobility devices
      ○ Festival map that identify all viewing areas for patrons with mobility limitations (plus one companion). Please note that special access viewing areas have limited capacity and are available on a first-come, first-served basis.
  4. ADA Wristband Program
    • Visit the Access Center for information on our wristband program. If you have mobility impairments you can request a specially-colored wristband at the Access Center. This wristband is to show our team that you (plus one companion) are eligible to enter the ADA platform areas.
    • Note: the wristband does not guarantee a spot in these areas. Both areas have a limited capacity and are available on a first-come, first-served basis. The wristband is non-transferable.
  5. Patrons with Mobility Limitations
    • The Festival grounds are wheelchair accessible, but please be aware that this is a large venue with great distances between stages. Also, it is an outdoor music festival situated in a park. Therefore, most travel is over natural terrain. If it should rain, there will be mud in some places.
    • We do not provide personal care, golf cart rides, or push service. Please plan ahead and bring attendants if needed. In addition, the festival does not provide wheelchairs for rent or loan. Please make arrangements in advance if a wheelchair is needed.
    • Wheelchairs, power wheelchairs and three or four-wheeled scooters are allowed for use by Patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.
    • Visit the Access Center for a map of the festival grounds with wheelchair platform locations identified. The wheelchair platform areas are reserved at all times for people with mobility impairments plus one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis.
    • Accessible portalets are available at the ends of each row of restrooms throughout the park.
  6. Special Dietary Needs
    • Outside food and drink (except for bottled water) is not allowed in the festival, but if a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the festival.
    • A patron requiring insulin is allowed to bring his or her medically necessary materials and medications provided all medicine has a prescription label with the patron’s name. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal located at the medical tent in Centennial Olympic Park. Please do not dispose of these items in other trash bins at the festival.
  7. Service Animals at Festival
    Animals and pets are not allowed within the festival grounds. Service animal inquiries can be sent to access@shakybeatsfestival.com.
  8. Still Have Questions About Our ADA Access & Accommodations
    For any other questions, please e-mail access@shakybeatsfestival.com.

Media & Press

  1. Press and Editorial Information
  2. Marketing & Media Partnerships
  1. Press and Editorial Information

    The 2017 Shaky Beats Music Festival press application is now closed.

  2. Marketing & Media Partnerships
    For Marketing and Media Partnerships inquiries, please email Pat O’Brien.